News

CST and UC ReX Data Explorer need to be launched from either MyAccess or MyResearch July 15, 2015

To establish a successful connection to the Cohort Selection Tool and UC ReX Data Explorer, please launch the tools from either MyAccess or MyResearch. Accessing the tools directly via the URLs for the tools from your local browser is not functional at this time.

 

Cohort Selection Tool and MyAccess Authentication May 29, 2015

Please continue to login to the Cohort Selection Tool with your Active Directory username and password. We were unable to convert the Cohort Selection Tool to MyAccess authentication last night due to an incompatibility with the version of Internet Explorer that currently runs in MyResearch. We anticipate that the tool will be converted to MyAccess authentication in the next several weeks and we will send a notice once this is ready.

 

REDCap RESTORED May 12, 2015

The REDCap system has been restored and all users should again have access. We apologize for any inconvenience that this outage may have caused for your research teams.

Thank you,

The ARS Support Team

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To Our REDCap User Community –

The REDCap system is currently experiencing an unexpected outage and is not available for use at this time. We are working to restore the availability of REDCap as quickly as possible and will send another update once the system becomes available for use.

Cohort Selection Tool outage tonight, May 8, 2015 May 08, 2015

Dear Cohort Selection Tool Users,

The CST will be unavailable tonight from 9:30 PM to midnight for system maintenance. We apologize in advance for any inconvenience this may cause.

The ARS team

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